Feedback from previous guests about their experience
88%
liked the resort and would come back again
8.8/10
Great
Rooms
9.2
Location
9.6
Service
9.2
Dining
7.4
Guest reviews
8.8/10
based on 5 reviews
8.4
8.4/10 based on 14 reviews
William
United Kingdom,
March
2025
6.8/10
My stay at the Grandeco was truly lovely. The stunning surroundings and friendly staff made it a hidden gem. I just wish I could have indulged in the experience a bit longer.
Rooms
9.0
The superior room I stayed in was spacious and elegantly designed, with amenities that met all my needs. The view of Mt. Bandai from the balcony was simply amazing.
Service
10.0
From the moment I arrived, the staff were warm and gracious, always going above and beyond to ensure I had everything I needed. Their efforts made my stay even more enjoyable.
Location
9.0
Nestled in Urabandai, the location is perfect, surrounded by beautiful mountains and lakes. it's right next to the ski area, making it an ideal spot for outdoor activities.
Dining
9.0
I enjoyed a fantastic 6-course dinner at the Azuma, featuring exquisite Japanese cuisine. Breakfast was equally good, complementing the dining experience beautifully.
Facilities
8.0
The hotel provided excellent facilities, including a great onsen and pool. Perfect for unwinding after a day of skiing or hiking.
Mary
United Kingdom,
February
2025
6.8/10
My stay at the Grandeco was truly enjoyable overall. The views from my room overlooking Mt. Bandai were stunning, and the staff were friendly and attentive. However, I did find the dining options a little limited for someone not keen on Japanese cuisine. Still, the onsen experience was something I looked forward to after a day of exploring.
Rooms
9.0
My room was very spacious and elegantly designed, with lovely views of the mountains. I particularly enjoyed the large bathroom and the cozy bathrobes provided.
Service
8.0
The staff were exceptionally friendly and helpful, making my stay feel special. They communicated in English well enough to address any needs I had.
Location
9.0
The hotel's location in Urabandai is perfect, surrounded by beautiful mountains and lakes. It had great access to hiking trails and was right next to the ski area.
Dining
7.0
While the Japanese cuisine at Azuma was tasty, I wished for more variety in the dining options, especially for those who prefer international flavors.
Facilities
8.0
The onsen and pool facilities were fantastic, providing a wonderful way to unwind after a day of skiing or hiking.
Maurice
United Kingdom,
February
2025
7.4/10
I had a wonderful stay at the Urabandai Grandeco Tokyu Hotel. The direct access to skiing was unbeatable, and the staff were incredibly accommodating, always ensuring I had everything I needed. While the dining options were good, they could use a bit more variety to truly shine. Overall, it was a relaxing experience, perfect for family skiers or those wishing to unwind in nature.
Rooms
9.0
My room was spacious and elegant, with lovely views of Mt. Bandai. I appreciated the great amenities and the comfort of the cushy bathrobes and slippers.
Service
10.0
The staff were remarkably friendly and helpful, always attentive to my needs and improving their English for better communication.
Location
10.0
The hotel's location in Urabandai is amazing, surrounded by beautiful mountains and lakes, and right next to the ski area.
Dining
7.0
I enjoyed meals at both the Azuma and Clair restaurants, though I felt there could be a little more variety in the dinner offerings.
Facilities
9.0
The onsen and indoor pool were fantastic after a day of skiing, and the hotel offered great amenities like a ski school and shuttle services.
Aaron
United Kingdom,
February
2025
7.4/10
I just got back from an very nice weekend at Hotel Grandeco. The serene setting with stunning views of the mountains made my stay so relaxing. While the dining options were great, choosing between the Japanese and French cuisines felt a bit overwhelming. Overall, I highly recommend this place, especially for a nature getaway.
Rooms
10.0
My superior room had fantastic views of Mt. Bandai, and it was very comfortable with a luxurious bathroom and a lovely bathtub.
Service
9.0
The staff was extremely friendly and helpful, managing to speak enough English to cater to all my needs conveniently.
Location
10.0
The hotel's location in Urabandai is amazing, surrounded by amazing mountains and lakes, perfect for hikes and skiing.
Dining
7.0
I enjoyed the 6-course dinner at the Azuma restaurant, but I felt like there could have been more variety in the menu options.
Facilities
9.0
The onsen and pool were fantastic—definitely a highlight after a long day outdoors!
William
United Kingdom,
December
2024
7.2/10
My stay at the Urabandai Grandeco Tokyu Hotel was a nice adventure with its beautiful mountain location and superb facilities. The ski access was smooth with a priority lane, though the dining options didn't completely wow me. Overall, it was a great family-friendly resort that I'd recommend to anyone looking for a fun getaway.
Rooms
9.0
My room was spacious with an amazing view of Mt. Bandai. The elegant decor and comfortable furniture made it feel like a home away from home.
Service
9.0
The staff were incredibly friendly and attentive, always ready to help with our needs. They spoke enough English to make communication a breeze.
Location
10.0
Surrounded by stunning mountains and lakes, the hotel is perfectly located next to the ski area. There were also plenty of great walks nearby for when I wanted to explore.
Dining
7.0
I enjoyed my meals, especially the 6-course dinner at Azuma, but I felt there could've been more variety in the dining options.
Facilities
8.0
The onsen and indoor pool were fantastic after a day of skiing. It made relaxation easy and enjoyable.